Fast, reliable COD delivery across Libya, Iraq, and Lebanon — powered by our own operations and a carrier network built for the realities of MENA e-commerce.
Every COD order follows a precise chain of custody — no gaps, no black boxes, no excuses.
COD order confirmed by our call centre. Pick list auto-generated and sent to warehouse in real time.
Warehouse team picks, quality-checks, and packs. AWB label generated and attached — all within our <4 h SLA.
Parcel manifested and handed to the optimal carrier for the destination. Every scan tracked and visible in your dashboard.
Driver assigned. Customer receives an SMS with a live tracking link. Our system monitors every scan, every stop.
Cash collected at the door. POD photo uploaded instantly. Remittance queued for your weekly payout — no float, no delays.
Undelivered orders enter a structured return workflow. Return reason, order status, and restocked inventory all stay visible in your dashboard.
Live operations in Libya and Iraq, with Lebanon now in Beta — each market with its own fleet, carriers, and local operations team.
We handle the logistics complexity of three distinct markets — different carriers, currencies, and regulations — so you don't have to.
Every feature is designed around the realities of cash-on-delivery e-commerce.
Every parcel tracked at every scan. Customers get a live link. You see full fleet view — driver location, ETA, and status — updated in real time.
Failed deliveries auto-trigger rescheduling, address correction, or return — no manual work needed.
Cash collected in LYD, IQD, or LBP. Reconciled daily, remitted weekly — always to your account.
Our engine scores every available carrier in real time — on SLA history, capacity, and destination zone — then auto-assigns the best match at manifest. No manual decisions, no bias.
Branded SMS in Arabic or English at every status change. Reduces first-attempt failures, cuts inbound enquiries.
MDM Delivery is fully integrated with your seller dashboard. Follow every order without contacting support for updates.
Track each stage of the delivery journey, from dispatch to final handover.
Know exactly when attempts were made and what the outcome of each was.
Monitor return reasons and operational outcomes for every undelivered order.
Track collected payments and settlement status in the currency of each market.
Understand delivery trends and outcomes across cities and time periods.
Access historical delivery activity and download operational reports.
Delivery in COD markets requires more than transportation. It requires communication, coordination, follow-up, and collection.
Orders arrive at the delivery network already verified through our call centre confirmation process.
Dedicated teams support customer communication throughout the delivery journey, not just at dispatch.
Orders move directly from inventory into fulfillment and dispatch without operational gaps between vendors.
Collected payments flow into clear reporting and payout workflows — no reconciliation guesswork.