Cookie Policy
We use cookies to make MDM Express work, remember your preferences, and understand how sellers use our platform. This policy explains exactly what we use and how you can control it.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit — such as your preferred language, login status, or items in a cart — making your next visit easier and the site more useful.
Cookies are not programs and cannot carry viruses or malware. They are simply small data files stored locally on your device.
Similar technologies such as web beacons, pixels, and local storage may also be used alongside cookies and are covered by this policy.
2. Types of Cookies We Use
Specific Cookies We Set
- mdm_session — Maintains your login session. Essential. Expires at end of session.
- mdm_csrf — Prevents cross-site request forgery attacks. Essential. Expires at end of session.
- mdm_lang — Stores your preferred language. Functional. Expires after 1 year.
- mdm_prefs — Stores dashboard preferences. Functional. Expires after 6 months.
- mdm_analytics — Tracks page views and feature usage. Analytics. Expires after 90 days.
- mdm_consent — Records your cookie consent choices. Essential. Expires after 1 year.
3. Third-Party Cookies
Some pages on our platform may include content or features from third parties that set their own cookies. These third parties have their own privacy and cookie policies which we do not control.
Third parties we may use include:
- Google Analytics — Platform usage analytics (Google Privacy Policy)
- Cloudflare — Performance, security, and CDN services
- Intercom / support tools — Customer support chat functionality
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
4. Managing Your Cookie Preferences
When you first visit MDM Express, you will be presented with a cookie consent banner that allows you to accept all cookies or customise your preferences. You can update your preferences at any time.
Browser Controls
You can also control cookies directly through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from specific websites
- Block all third-party cookies
- Be notified before a cookie is set
Instructions for managing cookies in common browsers:
Please note that disabling essential cookies may prevent the platform from functioning correctly and may affect your ability to log in or use core features.
5. Do Not Track
Some browsers include a "Do Not Track" (DNT) signal that requests that websites not track your browsing activity. Currently, there is no consistent industry standard for responding to DNT signals. MDM Express does not currently respond to DNT signals but will continue to monitor developments in this area.
6. Changes to This Policy
We may update this Cookie Policy from time to time as our use of cookies changes or in response to regulatory updates. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We recommend reviewing this policy periodically.
7. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
- Email: privacy@mdm.express
- General support: support@mdm.express
- Address: Hay Al-Andalus, Tripoli, Libya